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Important Information
IMPORTANT: Please call Sun Nuclear to secure an RMA Number before returning an instrument for repair. Failure to do so may result in a processing fee.
 

Contacting Support
Phone
+1 (321) 259-6862 Option 3.
Monday - Friday 7am - 8pm
(Eastern time)

Email
techsupport@sunnuclear.com
 
Support Resources
Support News
ATLAS™ QA ATLAS QA 1.3.1 is now available for download on the support website.

SNC Dosimetry™ SNC Dosimetry 1.4 is now available for download on the support website.

3DVH™ 3DVH 2.1 is now available for download on the support website.

ArcCHECK™ ArcCHECK use for Flattening Filter Free (FFF) beams now extends to all clinically available FFF Linacs and energies. Login to the support website to view the related application note.

Training Videos New customer training videos for SNC Dosimetry™ 1.3.2, 3DVH, and DoseLab™ 6.3 are now accessible on the support website.

SNC Patient™ SNC Patient 6.1 is now available for download on the support website.

ArcCHECK™ New technical bulletins for array calibration and PDP model.

SRS PROFILER™ (Model 1202) New technical bulletin for calibrating the array with a radiation field smaller than the array of detectors

Daily QA 2™ (Model: 1092) Effective December 31, 2011, 1092 Daily QA 2 will be End of Support (EOS).

Daily QA™ (Model: 1090) Effective December 31, 2011, 1090 Daily QA will be End of Support (EOS).

PROFILER (Model: 1170) Effective December 31, 2010, 1170 PROFILER is now End of Support (EOS).

IVD™ (Model: 1131,1133,1135) Effective December 31, 2010, 1131/1133/1135 IVD systems are now End of Support (EOS).

PDI™ 2.0 Announcement Sun Nuclear has released the PDI 2.0 - required for the latest Sun Nuclear devices including 3D SCANNER™, 1D SCANNER™, ArcCHECK™, MapCHECK 2™, and SRS PROFILER™. These products will not function with older PDI units that may already be in use/installed in your treatment center.

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